Privacy Policy | New Horizons Legal

Overview

New Horizons Legal respects your privacy. We collect information that you choose to provide when you contact us, request a consultation, or use our website.

Last updated: July 5, 2026.

Information We Collect

Contact details you provide, such as name, email, phone number, and address.
Information about your legal matter or inquiry.
Website usage data collected through cookies or analytics tools.

How We Use Information

Respond to inquiries and schedule consultations.
Provide legal services and communicate updates.
Improve our website, services, and client experience.
Comply with legal obligations and protect our rights.

How We Share Information

We do not share or sell mobile phone numbers, SMS opt-in data, or any consumer personal information with third parties or affiliates for marketing, promotional, or lead generation purposes. SMS opt-in data and consent are not shared with any third parties.

We may share information with trusted service providers who help us operate our website and communications, or when required by law. These service providers are contractually limited to processing data on our behalf and may not use it for their own marketing.

Amazon Web Services (secure cloud storage and processing of intake submissions, chat transcripts, and uploaded documents, and AI processing via Amazon Bedrock under no-data-retention terms).
Resend (transactional email delivery for contact, booking, and signup confirmations).
Vercel (hosting, security, and aggregated web analytics).
Umami (optional privacy-friendly, cookieless website analytics, if enabled by our team).
Zoom Phone (telephony, SMS delivery, and call routing).
Twilio and Meta / WhatsApp (text and WhatsApp messaging with clients, where used).
Stripe and LawPay (payment and trust-account processing for consultations).
Google Ads (advertising conversion measurement on certain intake pages).

Cookies and Analytics

We may use cookies and similar technologies to remember preferences, understand how visitors use our website, and improve performance. You can adjust your browser settings to refuse cookies, but some features may not work properly.

Our website analytics (Vercel Analytics and, where enabled, Umami) are cookieless and collect only aggregated, non-identifying usage data. On certain advertising pages we also use Google Ads conversion measurement, which may set advertising cookies; you can opt out of personalized advertising through your Google Ad Settings and your browser or device controls.

AI Chat Assistant

When available, our website may offer an AI-powered intake assistant. It is an automated assistant, not an attorney, and using it does not create an attorney-client relationship. Conversations are processed by Amazon Bedrock under no-data-retention terms, may be stored for a limited period (generally up to 90 days) so our team can follow up, and may be mirrored into our internal case-management system. Please do not share highly sensitive details until we have confirmed we can represent you.

Third-Party Forms and Processors

We route consultation and contact submissions through our first-party API endpoints. Data may then be processed by our service providers listed above to deliver responses.

Log Data

When you visit our website, our servers may automatically record basic information such as your IP address, browser type, device identifiers, pages visited, and timestamps. We use this information to maintain security and improve our services.

SMS/Text Messaging Policy

New Horizons Legal PLLC may use SMS/text messaging to communicate with clients and prospective clients about legal inquiries, consultation scheduling, appointment reminders, document requests, payment coordination, and case-related updates.

By providing your phone number and opting in to SMS communications, you agree to receive text messages from New Horizons Legal PLLC. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out at any time. You may reply HELP for assistance.

New Horizons Legal PLLC does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties for marketing purposes.

Consent to receive text messages is not a condition of hiring New Horizons Legal PLLC.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or misuse.

Your Choices

You may request access to or correction of your information. You may also opt out of SMS messages at any time by replying STOP.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children's Privacy

This website is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us information, please contact us so we can remove it.

Contact Us

If you have questions about this privacy policy, please contact New Horizons Legal through our website or by email.

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.